Last Updated: May 20, 2026
These Platform Terms of Use (“Terms”) govern your access to and use of any mobile application, web application, or digital community platform powered by Gather Well LLC (“Gather,” “we,” “us,” or “our”), including any related messaging, content, support, or platform services (collectively, the “Platform”). These Terms of Use, together with our Privacy Policy, which can be found at [https://joingather.org/privacy] govern your access and use of our website and app, located but not limited to https://www.joingather.org and its subdomains.
Gather provides software infrastructure that enables independent organizations (“Community Operators”) to create and manage their own branded digital community spaces (“Community Apps”).
By accessing or using a Community App, you agree to these Terms. If you do not agree, do not access or use the Platform.
1. Relationship Between Gather, Community Operators, and Users
Gather provides technology infrastructure, hosting, and related technical services for Community Operators.
Each Community App is independently operated and administered by the applicable Community Operator, not by Gather.
Community Operators are solely responsible for determining membership eligibility, administering and moderating their communities, publishing and managing content, establishing community rules and policies, communicating with users, and providing any programs or services made available through their Community App.
Gather is not responsible for the actions or omissions of Community Operators, user conduct, community content, or admission decisions.
2. Eligibility and Access
You must be at least thirteen (13) years old to use the Platform.
Community Apps are private, invitation-based environments. Access may be restricted, suspended, or revoked at any time by either the applicable Community Operator or Gather.
You are responsible for maintaining the confidentiality and security of your login credentials and device access.
3. Platform Role and Availability
Gather provides hosted software infrastructure and related technical services.
Gather does not guarantee uninterrupted access, availability of any feature, compatibility with all devices, retention of content, or continued operation of any Community App.
4. Acceptable Use
You agree not to use the Platform to:
• violate applicable law;
• harass, threaten, or abuse others;
• distribute malware or malicious code;
• send spam or unauthorized communications;
• infringe intellectual property or privacy rights;
• interfere with platform security or operations; or
• engage in fraudulent or deceptive conduct.
5. Messaging and Communications
Some Community Apps include messaging or communication features.
Gather may review, preserve, or disclose information where reasonably necessary to enforce these Terms, comply with legal obligations, respond to safety concerns, investigate misuse, or protect users, Community Operators, or the Platform.
6. User Content
You retain ownership of content you submit through a Community App (“User Content”).
By submitting User Content, you grant Gather a limited, non-exclusive license to host, process, store, transmit, and display such content solely as necessary to operate, maintain, secure, and provide the Platform.
7. Privacy
Gather may process personal information in connection with operation of the Platform, as described in the Privacy Policy.
Depending on the structure of a Community App, the applicable Community Operator may act as the primary controller or business responsible for user data, while Gather may act as a processor, service provider, or infrastructure provider acting on behalf of the Community Operator.
8. Third-Party Services
Gather may engage third-party vendors, hosting providers, communications providers, analytics providers, cloud infrastructure providers, authentication providers, payment processors, and other subprocessors to support operation of the Platform.
Gather is not responsible for third-party services, outages, or third-party terms and policies.
9. Intellectual Property
Gather and its licensors retain all rights, title, and interest in and to the Platform and all related intellectual property rights.
Except for the limited rights expressly granted in these Terms, no rights are granted to you.
10. No Emergency Services
The Platform is not intended for emergency communications or crisis response services.
If you are experiencing an emergency, contact 911 or the appropriate emergency services provider immediately.
11. Disclaimers
THE PLATFORM AND ALL COMMUNITY APPS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GATHER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND UNINTERRUPTED OPERATION.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT FOR LIABILITY ARISING FROM FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR LIABILITY THAT CANNOT LEGALLY BE EXCLUDED, GATHER WELL LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING DAMAGES RELATING TO LOST PROFITS, LOST REVENUES, LOSS OF GOODWILL, LOSS OF DATA, OR BUSINESS INTERRUPTION.
GATHER’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED:
(a) one hundred U.S. dollars (US $100); or
(b) if you have paid fees directly to Gather for use of the Platform, the total amount paid by you to Gather during the twelve (12) months preceding the event giving rise to the claim,
whichever is greater.
13. Indemnification
You agree to indemnify and hold harmless Gather Well LLC and its affiliates, officers, directors, employees, contractors, licensors, and agents from claims, damages, liabilities, losses, and expenses arising from:
• your violation of these Terms;
• your unlawful use of the Platform; or
• your infringement of any third-party rights.
14. Suspension and Termination
Gather or the applicable Community Operator may suspend or terminate your access to the Platform at any time for violations of these Terms, safety concerns, legal compliance, misuse, or operational reasons.
15. Dispute Resolution
Disputes relating to these Terms or the Platform shall be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”), except where prohibited by law.
You waive any right to participate in class actions or class-wide arbitration.
16. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles.
17. Changes to These Terms
Gather may update these Terms from time to time.
Updated Terms will become effective upon posting or other reasonable notice. Continued use of the Platform after updated Terms become effective constitutes acceptance of the revised Terms.
18. Contact Information
Gather Well LLC
290 State Street, Floor 3
Brooklyn, NY 11201
legal@joingather.org
